About half an hour later she came back. I held up the two finished pieces to show to her. She looked at me, gave a very slight sideways smile and walked away without a word.
I stared after her wondering if I had the right person. I looked carefully at what she was wearing and determined that yes, she was the right person. I have no idea what happened. She went from being demanding to nothing.
Time for some Monday morning quarterbacking. What should I have done so as not to lose the sale? Well, what I really should have done is this: During the initial conversation, I should have gotten her to pay for the items. Since she hadn't paid for them, there was no committment on her part. She was able to walk away from the transaction because there was no transaction.
Next time I'll remember to ask for the money up front.