A couple of weeks ago, I related the story of the customer who demanded that I finish some art I was working on so she could buy it. She came back after I finished the pieces, but acted like she didn't even know me. Needless to say, I did not make a sale.
Fast forward to a couple of days ago...
Fast forward to a couple of days ago...
I was in my booth working on some more new pieces. A gentleman was looking at my work and just loved the music theme. He found a piece he really wanted, but it wasn't quite perfect. I showed him my "palette" of music fabrics and told him I could make a custom piece just for him. He was thrilled. Together, we picked out all the fabrics with his wife adding occasional commentary.
I told him I would have it done within a week and asked him how he would like to pay for it. He pulled out his credit card and just like that, I made a sale!
By getting the money up front, I didn't have to worry that he might not want it or that he would not come back to pick it up. And, it was a fun experience to involve the customer in the process of creation.
I told him I would have it done within a week and asked him how he would like to pay for it. He pulled out his credit card and just like that, I made a sale!
By getting the money up front, I didn't have to worry that he might not want it or that he would not come back to pick it up. And, it was a fun experience to involve the customer in the process of creation.
RSS Feed